I just wanted to let you know that Charlie consistently stands out among the vendors I have interacted with as responsive and efficient in our dealings. He takes interest in our needs and works to improve service as necessary. I think we don't take time often enough to give positive feedback. I would be surprised if there aren't at least 10 customers out there like me who have thought about giving you this information but have not acted. I hope to have 10 sales reps as outstanding as Charlie.
It was a pleasure meeting you on April 28, at Cherokee Country Club. Your three hour continuing education seminar was very informative and useful. The presentation (visual and binder) was excellent and will certainly benefit in our professional practice. Thanks also for your hospitality. The venue you selected was very thoughtful. Often we forget that the interior detailing makes a building perfect. A famous architect Antoni Gaudi once said, "God is in the Details," with your product an architect certainly can achieve perfection. Thank you for everything.!
My work has been greatly assisted by your service and communication with the subcontractor and owners. It's pro to pro and I didn't even know that such service was available. From design to takeoffs and estimating, to delivery and even picking up the overage; a great job! I look forward to an ongoing relationship.